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CREATION OF A CENTRALIZED IT INFRASTRUCTURE MANAGEMENT SYSTEM (2007)

CEDIPaT

GOALS AND OBJECTIVES

  • BUSINESS OBJECTIVE

    To create a centralized IT infrastructure management system and restructure the Committee’s IT department.

  • IT OBJECTIVE

    To increase IS systems’ availability and fault tolerance, as well as the reliability of IT infrastructure; to increase the overall efficiency of the IS department without making additional hires.

SOLUTION

  • An IT management system including the following subsystems:
  • active network equipment monitoring;
  • servers and applications monitoring;
  • workplace management.
  • This centralized monitoring system was built based on Hewlett-Packard and Microsoft software.
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IMPLEMENTATION

Approximately twenty major Information Systems are officially registered with the Saint-Petersburg CEDIPaT and have been entered into a citywide Register of information resources and systems. The organization's IT infrastructure includes dozens of servers located at three sites which are geographically distributed throughout the city.


The Jet Infosystems IT team performed the following tasks: automation of key IT resource control and management; establishment of the ability to proactively detect and spot problematic situations; implementation of a service approach for the management of IT infrastructure.


CEDIPaT IT infrastructure is now monitored 24/7, operability and performance of all active network equipment is under constant review, and software and software systems deployed on remote sites are fully under control. Daily reporting has been automated and shows all data on the operation of equipment which may be crucial for planning amendments, equipment upgrades and/or the implementation of new IT services.


This entire project was completed within a record timescale of only 4 months.

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PROJECT RESULTS

The client now has an effective IT management system for monitoring and evaluating the current state and operational efficiency of IT infrastructure.  IS stability has been improved, the activity of IT department personnel in terms of monitoring and configuration management have been automated, and problem situations are identified and eliminated much more rapidly than before.
  • 350

    Users

  • 18

    Major information systems

  • 4 months

    Delivery time

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